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| | | The ASSESSMENT COMPONENT is used with executive coaching at Capitol Anger Management
Consists of the following scales:
Interpersonal Assertion–this scale indicates how effectively individuals
use direct, honest, and appropriate expression of thoughts, feelings, and behaviors when dealing with others. It indicates
the degree to which one is able to be direct and honest in communicating with others without violating their rights.
Interpersonal
Aggression–this scale assesses the degree to which communication styles violate, overpower, dominate, or discredit another
person’s rights, thoughts, feelings, or behaviors. High interpersonal aggression is related to personality characteristics
of rebelliousness, resentment, and oversensitive response to real or imagined affronts.
Interpersonal Deference–this
scale measures the degree to which communication style is indirect, self-inhibiting, self-denying, and ineffectual for the
accurate expression of thoughts, feelings, and behaviors. High interpersonal deference is related to the personality characteristics
of apprehensiveness, shyness, and over-sensitivity to threat or conflict.
Empathy–this scale indicates individuals’
abilities to sense, understand, and accept another person’s thoughts, feelings, and behaviors. A strong sense of others’
feelings and emotions is a key element to anger management. Empathy is a primary characteristic of skilled communicators.
Persons with strong empathy tend to be sociable and outgoing.
Stress Management–this scale assesses perceived
skill in managing stress and anxiety. Anger that results in violence is usually triggered by a stressful event that is not
appropriately managed. Persons with skills in managing stress positively are competent managers of time and are flexible,
self-assured, stable, and self-reliant.
Change Orientation–this scale indicates the degree of motivation and readiness
for change in the skills measured by The Anger Management Map. A high score indicates dissatisfaction with current skills
and a strong conviction of the need to make personal changes.
Individuals with this profile are on a self-destructive
course. They have difficulty expressing their needs and demands. They have difficulty standing up to others and cannot deal
with conflict (low Interpersonal Assertion). They are sensitive to threat and will tend to withdraw when confronted (high
Interpersonal Deference). They have a difficult time understanding the feelings of others (low Empathy). Stress tolerance
is low and as a result their ability to handle stressful situations is quite limited (low Stress Management). The one good
thing going for them is the fact that they want to change, however they do not know how to effect change positively in their
lives. If positive change does not occur, they could look for ways to act out their frustrations (high Conflict Resolution).
Developing Healthy Relationships and Interpersonal Communication
Successful living requires skills
and competencies essential to establishing and maintaining a variety of strong and healthy relationships. Effective communication
is the key to positive and healthy relationships. Communication is especially difficult under stressful conditions. Stress
is usually the trigger for anger. Empathy, the ability to put oneself in someone else’s shoes, is a key component in
controlling one’s anger. Research demonstrates that individuals who possess empathy are less likely to act out on their
anger. Assertion is a powerful emotional skill that helps a person to communicate more effectively, honestly, and appropriately.
It is the opposite of aggression or deference. Aggression and deference are patterns of communication that need to be altered
by the emotional skills of anger control/management and fear control/management. Finally, change orientation is the indication
of satisfaction and the magnitude of change perceived as desirable for developing personal and life effectiveness. Change
orientation includes the degree to which a person is motivated and ready for change. Change orientation is a reflection of
the satisfaction or dissatisfaction with current anger management skills and abilities. This scale is a reliable predictor
of an individual’s potential for success through training.
Skill Enhancement Component
Consists
of the following three skill enhancement components:
Interpersonal Assertion
Empathy
Stress Management
Each skill enhancement module consists of approximately 3-4 hours of interactive, learning activities, listening activities,
and post assessments.
The Anger Management Program consists of software and/or print. The software has a full audio
option for the limited reader. ________________________________________________________________________________________________________
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